#How to cancel adobe creative cloud software#

Single App Annual plan (paid up front): $239.88/year.Single App Annual plan, paid monthly ($19.99/mo): $239.88/year.Photography plan (Photoshop and Lightroom, $9.99/mo): $119.88/year.LetвЂ™s delve a bit deeper by comparing different subscription options for one year of access: Therefore, a commitment-free monthly plan may not be the best choiceВ if you require long-term usage. With the Single App Monthly plan ($29.99/mo), you haveВ the ability to cancel anytime without penalty, but it costs more than half of the All Apps Annual plan, paid monthly ($49.99) assuming you keep both for a year. Monthly plan ( the only option that you can drop at anytime without a fee).So given that the вЂњAnnual PlanвЂќ is really an annual contract, letвЂ™s look at the different plans available.ДЄt the sign-up page,В there are three distinct payment options: Turns out, Adobe Creative Cloud does in fact have a commitment-free option, for a higher fee - an option I would have been more inclined to choose had I paid closer attention! Even thoughВ I was only two days into a new yearlong auto renewal, I still had to pay the 50% cancellation penalty, which was the equivalent of six months worth of service. Moreover, a renewal is not considered a new subscription sale. Your service will continue until the end of that monthвЂ™s billing period. After that period, the cancellation penalty applies, which is 50% of your remaining contract obligation.

Note: You have 14 days from the date of purchaseВ to cancel your subscription, without penalty. Up to that point, IвЂ™d assumed my CC subscription was similar to myВ Netflix or Google Play music subscriptions and could be canceled anytime, without penalty. Reading the terms surprised me, as this was the first IвЂ™d seen that my subscription was a contractual obligation with real consequences for early termination. You can also find the subscription and cancellation terms during the sign up process:ДЄlthough the link to the terms may seem fairly obvious, itвЂ™s surprisingly easy to overlook when signing up. Cancellations can be made any time by visiting your Manage Account page or by contacting Customer Support. Should you cancel after 14 days, youвЂ™ll be charged 50% of your remaining contract obligation and your service will continue until the end of that monthвЂ™s billing period. DonвЂ™t get caught like I did itвЂ™s important to make sure you read and understand the terms of service prior to completing your purchase. The relevant clause, as well as the rest of the terms of cancellation, can be found here. Sure enough, even though IвЂ™d been paying monthly, I had signed up for a full-year plan, which was, in actuality, a contract вЂ“ not a month-to-month subscription, likeВ many of us might have mistakingly thought it was. Surprised, I went back and took a closer look at the plan. Upon canceling, I received a warning statement that I was in violation of my contract terms and, as such, was going to be charged a cancellation fee.

#How to cancel adobe creative cloud software#

This was, after all, software that I had to have for my business. When I had signed up, I blindly accepted the Terms of Service (ToS) agreement, like most of us typically do. The cancellation terms first came to my attentionВ whenВ I got hit with an $80.00 penalty for canceling my Premier ProВ (Single App annual, paid monthly) subscription. None of us here at Retouching Academy were aware of this little-known cancellation fee either, prompting me to take a closer look at the issue - and AdobeвЂ™s subscription sign up options in general - to help you make more informed decisions. If this is the first time youвЂ™ve heard of this penalty, IвЂ™m not surprised. We all love our Adobe products, but recently I had the misfortune of being caught by the Adobe Creative Cloud cancellation вЂџpenalty.вЂќ Turns out, when youВ sign up for any annual Adobe CC subscription thatвЂ™s paid monthly, youвЂ™re actually committing to an annual contract andВ if you want out early, itвЂ™s going to cost you.